Services Taxonomy Library
Consulting & Professional Services
Sales

Customer Relationship Management (CRM)

This service assists in maximising the value of CRM strategies, tools, and techniques to enhance customer relationships and drive business growth.

10

most common deliverables

49

activities

52

acceptance criteria

A scope writing platform designed for any business

Dynamic Templates

More time spent understanding the requirement and describing the services, not the type of contract.

Dynamic Questions

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Statement of Work Builder

Each team is involved from day zero and collaborates in one inclusive preparation phase.

Automated Pricing Tables

Stakeholders across the business have consistent visibility over the status of the project and its progress.

MSA look up

Earlier and more meaningful engagement means more commercial options and greater innovation.

Clause Libraries

Moving from roles and tasks to results and outcomes and creating better ROI for teams and the business.

Playbooks

Moving from roles and tasks to results and outcomes and creating better ROI for teams and the business.

No Code

Moving from roles and tasks to results and outcomes and creating better ROI for teams and the business.

AB Question sets

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Case Study

Roche implemented Work Author across their £2B of spend in consulting services.

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50%
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50%
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Related services

Sales

Sales Technology (SalesTech consulting)

This service focuses on evaluating, selecting, and integrating the most suitable sales technology to enhance sales performance and customer experience.
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Sales Operations and Enablement

This service aims to enhance the effectiveness and efficiency of the sales operations, while enabling the sales team to perform at a higher level through improved tools, strategies, and training.
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Sales Force Effectiveness

This service aims to improve the effectiveness and efficiency of the sales force by developing strategies, processes, and capabilities to meet and exceed sales objectives.
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Sales Transformation and Change Management

This service aims to transform the sales processes, strategies, and operations to optimise performance and incorporates change management to facilitate the transition.
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Customer Relationship Management (CRM)

This service assists in maximising the value of CRM strategies, tools, and techniques to enhance customer relationships and drive business growth.
Sales

Sales Strategy and Planning

This service aims to optimise the sales function to maximise performance and efficiency. This will be accomplished by analysing current sales operations, defining strategies for improvement, and facilitating the implementation of recommended changes.
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